Insight Scan Survey

Combining Organisational Fitness and Engagement, along with eNPS, get actionable insight into what motivates your teams and why people remain or leave your organisation.

The Insight Scan survey is a great first survey to run with your organisation. It will create a baseline across many key areas.

This survey measures engagement in your organisation – focusing on 4 core areas of engagement; Advocate, Adapt, Persist and Lead. It also has three additional traditional measures that can be used to enable continuity of measure for organisations with a long-standing, trusted and proven approach to engagement surveying. This survey also gathers Employee Net Promoter Score (eNPS) data, so that you can understand if your staff would recommend your organisation as a place of employment.

Using your scores in these areas, and any open-text feedback, we show you how engaged your people feel – and where you should focus.

When to use this survey

There is no specific time recommended to use this survey. It is Qlearsite’s most comprehensive survey template, so it is most suitable for annual use, in combination with Deep Dive surveys. Continual measuring is recommended, during or after big changes and events such as a restructuring is a good time to measure engagement to understand the workforce in greater detail. Other considerations are:

  • When you start with Qlearsite, and need to establish baselines 
  • If you’re new to collecting employee feedback
  • When it’s been over a year since your last survey
  • Before revising your people strategy

How the survey is scored

The Engagement section of this survey asks four engagement questions on a 5-point Likert scale, from strongly agree to strongly disagree. From this data, each survey respondents’ total score is tabulated. This is based on the proportion of positive answers (‘agree’ and ‘strongly agree’). Combining these scores, the overall Engagement score for the organisation is calculated.

The survey also asks 16 questions relating to the Qlearsite Organisational Fitness framework. 

Qlearsite Organisational Fitness Matrix


eNPS (Employee Net Promoter Score) is a method of measuring how employees rate their employers by selecting a value between 0 and 10.

eNPS scores are based on responses to the statement:

On a scale of 0-10, how likely are you to recommend this organisation as a place to work?

The percentage of promoters minus the percentage of detractors calculates the eNPS score.

% Promoters – % Detractors

When analysing eNPS scores, respondents fall into three categories: PromotersPassives and Detractors.

Promoters are individuals who have responded with a 9 or 10 value, and detractors have responded with a score of 0 to 6Passives are those that score 7 or 8.

In the Insights modules, eNPS scores range from -100 to 100. (Consequently, if you scored -100, every employee would be a Detractor, whereas a score of +100 would mean every employee is a Promoter).

Find out more about eNPS scoring

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